FAQ

The following is a brief introduction to our services and answers to frequently asked questions. Please contact Venovox by email, fax or phone for additional information. Our team of specialists is fully available to extend our expertise to serve you better.

Why Perform Background Screening?
By utilizing a professional background screening service, employers of all sizes across all industries can minimize or even avoid the financial and legal nightmares that come from hiring a person with an unsuitable investigative evidence record, falsified credentials or some other issue that makes a candidate dangerous, unqualified or unfit for a position in your organization. Rationally, the cost of human capital, including salaries, benefits, and hiring, is usually the largest single line-item in the budget of any firm. Given that employees are both the biggest single investment any employer can make and the biggest source of risk; wouldn’t it be sensible to know who you are hiring?

The exercise of background screening service may help employers avoid:

  • Workplace Violence – History of criminal acts is a major factor in predicting workplace violence
  • Unqualified Applicants – Up to 30% of applications contain material falsehoods
  • Safe Time – Employers tend to waste time Recruiting, Training, and Hiring the Wrong Applicants
  • Wrongful Termination Lawsuits – Yes, even if they lied in the hiring process, the employers bear the consequences
  • Illicit Actions – Theft, Financial Loss, Sexual Harassment, and other Workforce Problems

What are the common risks factors of not performing a background screening?
Employers have become painfully aware of the tremendous consequences of bad hiring decisions. Background screening promotes a safe and profitable workplace and is an effective risk management tool that has been proven to significantly reduce the risk of a bad hire. Employers typically engage in background screening for the following reasons:

  • To discourage applicants with something to hide – Simply having a background screening program discourages job applicants with a criminal background or falsified credentials.
  • To eliminate uncertainty in the hiring process – Many employers have discovered the hard way that relying on instinct alone is not enough. Hard information is also an important part of the hiring process.
  • To demonstrate due diligence – All employers have a reasonable duty of care in the hiring process. This means an employer must take reasonable steps to determine whether an employee hired is fit for the particular position.
  • To encourage honesty in the application and interview process – Employers are aware that having a background screening exercise as part of their company procedure will encourage applicants to be more forthcoming about their history.

Performing background screening is certainly not a guarantee that every bad applicant will be discovered. For such a nominal fee, employers cannot expect an in-depth and exhaustive type of investigation report. However, a background screening program demonstrates due diligence and provides an employer with a great deal of legal protection.

It is also important to understand that a background screening finding is aimed at how a person has performed in the public aspect of their lives. Items such as a credit history records or previous job performance reflect how a person behaved towards others or discharged their obligations or responsibilities. Screening is NOT an invasion of privacy, a sign of mistrust, or an act of “Big Brother.”

How do we do it?
Our screening service is integrated seamlessly into the hiring process. Upon receiving your applicant’s resume or application form, Venovox starts all relevant searches and due diligence on numerous public and private records and institutions, licensing authorities, and previous employers.

With our highly trained and specialized team members as well as an array of a decade’s database, we have the utmost credibility to conduct all searches in the most professional and inquisitive manner. Call Venovox to learn more detailed explanation on all our services extended.

Do I need to get consent from the subject before launching an investigation on them?
Yes, consent from the subject is essential as Venovox conforms to all legal requirement and legislation of every country in which we operate.

Pre-Employment screenings: Venovox is committed to ensuring that the information that we obtain and issue in our reporting is done so in the most transparent manner possible. We conform to the legislation of every country in which we operate. Before any search begins, we require a written consent from the candidate or through the implementation of HR policies.

How long does it take?
Venovox has developed a few easy to use background screening packages based on our existing clients’ preferences. These packages are customized with different level of services to suit the hiring need of our clients. Our turnaround time in producing feedbacks ranges from a one (1) working day tenure up to a five (5) working days range. Venovox also accommodates to any customized services which suits your hiring criteria and the turnaround time for such packages will be discussed and agreed upon case to case basis.

What does it cost?
Venovox’s background screening services is typically less than the cost of a new employee on just the first day of employment. An employer has a great deal of flexibility on its background screening packages. The cost is minor compared to the damages a bad hire can cause. Companies who do not utilize an effective background screening program to help make informed hiring decisions are more likely to hire “bad” employees, which can ultimately cost the company thousands of ringgit.

How to identify a suitable screening package?
A background screening package can be decided in a very profound manner. Our Venovox’s experts are here to work with you every step of the way. We’ll firstly analyse your risks and necessities to come up with a cost-effective package for your business need and thereafter leave it to you to make a sound decision to opt for a suitable package.

We remain fully available for comments and any legal assistance which maybe of your concern with no additional cost. Upon request, we will also be able to provide a sample report of the selected background screening service.

What if our company needs the information right away?
Venovox is only able to produce immediate results for the non-complex services rendered of which our turnaround time is one working day. Such searches include Investigative Evidence Search, Credit Vetting, Bankruptcy Vetting and Driving Violation Search, just to name a few. These reports can be requested on an Xpress mode where a minimal cost will be imposed for the Xpress results.

However, should there be a need to obtain faster results for our other background screening packages, our Research Analyst team will be able to accommodate to this need on a case to case basis. Speak to our team and we will work towards your needs.

Why should a firm outsource this service?
Background screening is a time consuming and detailed task that requires highly specialized knowledge and resources. It is also subject to numerous legal regulations. Many firms have found that it is an inefficient use of their time and resources to attempt to perform a service that a specialist can do efficiently and cost-effectively.

Even firms with fully staffed Human Resources or Security departments have found that outsourcing this service is more efficient and allows them to focus on tasks that can only be performed within their organization. In addition to that, outsourcing such service does not leave an impression that confidential information about a new employee is being obtained by others in the firm.

Are reference checks sufficient to accurately reflect candidates’ past work experience?
No. References provided by candidates are generally not always accurate as the references provided could potentially be friends or relatives, and may not even necessarily work for the company in question. Instead, Venovox’s verification of employment is done with the Human Resource department in order to obtain the most accurate, unbiased information on your candidate’s past work experience.

Why choose Venovox?
Venovox is like having your own in-house screening specialists. We make it easy to protect your firm. We specialize in background screenings services! Venovox combines human resources, legal and public record searching expertise to provide your company with fast, accurate and cost-effective background screening report. We understand that companies need such services which fit seamlessly into their hiring practices. Our focus is in working with Human Resources and Security Departments.

Unlike others in the industry, Venovox is not just a data gathering center which provides computer printouts or raw data. Our reports highlight and summarize our findings for easy reference. We look for “red flags” that maybe a concern to an employer. Because the applicants we screen may become your trusted employees, our process is designed to respect each applicant’s privacy and the confidential level of each report is highly maintained.